Head Mechanic/ Service Department Manager
Wanted: Head Bicycle Mechanic / Service Manager - Bicycle Cafe, Canmore
Bicycle Cafe in Canmore is seeking an experienced, skilled, and passionate Head Bicycle Mechanic / Service Manager to join our team. The ideal candidate will have 5+ years of experience in the bicycle repair industry, with expertise in a variety of services, including e-bikes, suspension systems, and wheel building.
Key Responsibilities:
- Lead daily shop operations, managing service workflow and ensuring quality control
- Oversee bike repairs, complete bike tunes and build high end bicycles
- Handle warranty claims efficiently and professionally
- Place booking orders and manage shop inventory to ensure all parts and tools are stocked
- Hire, train, and mentor staff, fostering a positive and productive work environment
- Deliver outstanding customer service and ensure timely and efficient service completion
Requirements:
- 5+ years of hands-on experience in bicycle repair, including e-bikes and advanced mechanical services
- Strong experience with suspension systems, wheel building, and processing warranty claims
- Ability to manage inventory and place booking orders
- Proven leadership skills in hiring, training, and managing a team
- Excellent communication skills and a passion for cycling
- Ability to handle complex mechanical issues with precision and efficiency
If you are ready to take the next step in your career, lead a talented team, and work in a vibrant, cycling-friendly environment, Bicycle Cafe in Canmore is the place for you! Apply today to join our dedicated and passionate team.
Job Types: Full-time, Permanent
Pay: $27.00-$40.00 per hour
Expected hours: 40 per week
We are looking for a motivated Sales Associate to join our team at Bicycle Cafe in Canmore, AB. Our shop is known for being one of the coolest spots on main street, offering a unique blend of a café, high end bike shop, and plant shop all in one. The ideal candidate will have sales experience, a passion for mountain biking, and experience with bike maintenance. Barista skills and plant knowledge are an asset.
Responsibilities:
Provide excellent customer service and support to customers in our cafe, high end bike shop, and plant shop
Assist customers with sales of bikes, accessories, and clothing, as well as plants and house plant accessories
Provide information and advice to customers on bike maintenance and repairs, and plant care
Maintain a clean and organized sales floor and shop area
Participate in inventory management and restocking as needed
Provide barista service and maintain a clean and organized café
Occasional watering and maintenance of plants in the store
Qualifications:
Sales experience is required
Experience riding and maintaining mountain bikes is required
Barista skills are an asset
Plant knowledge and experience is an asset
Ability to multitask and work in a fast-paced environment
Strong communication and customer service skills
Ability to lift and move heavy items as needed
We offer a competitive salary, flexible scheduling, and a fun and supportive work environment. We are an equal opportunity employer. If you are passionate about bikes, plants and have a strong background in sales and customer service, we would love to hear from you! Please submit your resume and a cover letter to apply for this position.
Job Types: Full-time, Part-time, Seasonal
Pay: $17.00-$26.00 per hour
Ability to commute/relocate:
CANMORE, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Sales Associate
Experienced Bicycle Mechanic
We are seeking a skilled and experienced Bicycle Mechanic to join our team. The ideal candidate has a proven background in bicycle repair and maintenance, having worked in a bike shop environment with the ability to perform a wide range of repairs and maintenance tasks with little to no supervision. If you have a passion for cycling and a strong technical skill set, we want you to be part of our team!
Key Responsibilities:
Perform routine maintenance and repairs on a variety of bicycles, including road bikes, mountain bikes, e-bikes, and more.
Diagnose mechanical issues using industry-standard tools, diagnostic equipment, and your own expertise.
Conduct thorough inspections to ensure bikes meet safety standards and comply with all necessary regulations.
Replace or repair defective parts, including brakes, e-bike compentens, suspension repair, ensuring bikes are in optimal condition.
Maintain accurate records of all repairs, maintenance schedules, and inventory of parts and tools.
Collaborate with team members to improve shop processes and enhance operational efficiency.
Stay up-to-date with the latest trends, technologies, and best practices in bicycle repair and maintenance.
Required Skills:
Proficiency in using hand tools, power tools, and diagnostic equipment commonly used in bicycle repair.
Strong problem-solving skills and the ability to think critically to resolve mechanical issues quickly and effectively.
Excellent attention to detail and organizational skills for managing repair schedules and inventory.
Ability to work independently with minimal supervision while maintaining high standards of quality.
Knowledge of workplace safety protocols, repair procedures, and industry standards.
Effective communication skills for interacting with customers and team members.
Experience in working at a bike shop or similar environment is required, with a strong understanding of bike mechanics and repair processes.
Preferred Experience:
Prior experience with bicycle repairs in a retail or service environment.
Familiarity with advanced bicycle systems, such as suspension tuning, hydraulic brake servicing, and e-bike diagnostics.
A passion for cycling and an in-depth understanding of various types of bikes and cycling components.
If you are an experienced Bicycle Mechanic ready to bring your skills to a dynamic team, we would love to hear from you! Apply now to help us deliver exceptional service and keep our customers riding smoothly.
Pay: $22-$40