Head Mechanic/ Service Department Manager

Wanted: Head Bicycle Mechanic / Service Manager - Bicycle Cafe, Canmore

Bicycle Cafe in Canmore is seeking an experienced, skilled, and passionate Head Bicycle Mechanic / Service Manager to join our team. The ideal candidate will have 5+ years of experience in the bicycle repair industry, with expertise in a variety of services, including e-bikes, suspension systems, and wheel building.

Key Responsibilities:

- Lead daily shop operations, managing service workflow and ensuring quality control

- Oversee bike repairs, complete bike tunes and build high end bicycles

- Handle warranty claims efficiently and professionally

- Place booking orders and manage shop inventory to ensure all parts and tools are stocked

- Hire, train, and mentor staff, fostering a positive and productive work environment

- Deliver outstanding customer service and ensure timely and efficient service completion

Requirements:

- 5+ years of hands-on experience in bicycle repair, including e-bikes and advanced mechanical services

- Strong experience with suspension systems, wheel building, and processing warranty claims

- Ability to manage inventory and place booking orders

- Proven leadership skills in hiring, training, and managing a team

- Excellent communication skills and a passion for cycling

- Ability to handle complex mechanical issues with precision and efficiency

If you are ready to take the next step in your career, lead a talented team, and work in a vibrant, cycling-friendly environment, Bicycle Cafe in Canmore is the place for you! Apply today to join our dedicated and passionate team.

Job Types: Full-time, Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Experienced Bicycle Mechanic

We are seeking a skilled and experienced Bicycle Mechanic to join our team. The ideal candidate has a proven background in bicycle repair and maintenance, having worked in a bike shop environment with the ability to perform a wide range of repairs and maintenance tasks with little to no supervision. If you have a passion for cycling and a strong technical skill set, we want you to be part of our team!

Key Responsibilities:

  • Perform routine maintenance and repairs on a variety of bicycles, including road bikes, mountain bikes, e-bikes, and more.

  • Diagnose mechanical issues using industry-standard tools, diagnostic equipment, and your own expertise.

  • Conduct thorough inspections to ensure bikes meet safety standards and comply with all necessary regulations.

  • Replace or repair defective parts, including brakes, e-bike compentens, suspension repair, ensuring bikes are in optimal condition.

  • Maintain accurate records of all repairs, maintenance schedules, and inventory of parts and tools.

  • Collaborate with team members to improve shop processes and enhance operational efficiency.

  • Stay up-to-date with the latest trends, technologies, and best practices in bicycle repair and maintenance.

Required Skills:

  • Proficiency in using hand tools, power tools, and diagnostic equipment commonly used in bicycle repair.

  • Strong problem-solving skills and the ability to think critically to resolve mechanical issues quickly and effectively.

  • Excellent attention to detail and organizational skills for managing repair schedules and inventory.

  • Ability to work independently with minimal supervision while maintaining high standards of quality.

  • Knowledge of workplace safety protocols, repair procedures, and industry standards.

  • Effective communication skills for interacting with customers and team members.

  • Experience in working at a bike shop or similar environment is required, with a strong understanding of bike mechanics and repair processes.

Preferred Experience:

  • Prior experience with bicycle repairs in a retail or service environment.

  • Familiarity with advanced bicycle systems, such as suspension tuning, hydraulic brake servicing, and e-bike diagnostics.

  • A passion for cycling and an in-depth understanding of various types of bikes and cycling components.

If you are an experienced Bicycle Mechanic ready to bring your skills to a dynamic team, we would love to hear from you! Apply now to help us deliver exceptional service and keep our customers riding smoothly.